5
resources
These resources are maintained, meaning that we monitor developments on a regular
basis and update them as soon as possible.
| 1 | Consumer contracts A practice note outlining the main issues to consider when drafting or reviewing consumer terms of business. This note does not deal with industry-specific regulations, such as financial services, or consumer credit. | Practice note: overview | Maintained |
| 2 | Consumer remedies for defective goods or services An overview of the remedies available to consumers when a trader does not comply with the contract for the sale of goods and/or services. | Practice note: overview | Maintained |
| 3 | Doorstep selling: overview An overview of the law on doorstep selling in the UK contained in the Cancellation of Contracts made in a Consumer's Home or Place of Work etc Regulations 2008 (SI 2008/1816). | Practice note: overview | Maintained |
| 4 | Sales promotions: overview An overview of the law in the UK on sales promotions, such as "two for three" offers, prize draws and competitions. | Practice note: overview | Maintained |
| 5 | Consumer Protection from Unfair Trading Regulations 2008 A commentary on the Consumer Protection from Unfair Trading Regulations 2008 (SI 2008/1277) which implemented the Unfair Commercial Practices Directive (2005/29/EC) in the UK by introducing a general prohibition on traders treating consumers unfairly and requiring businesses not to mislead consumers through acts or omissions or subject them to aggressive commercial practices. | Practice notes | Maintained |